Skip to main content
All CollectionsTroubleshooting & Bugs
How can I report a bug/issue in the App?
How can I report a bug/issue in the App?

If you think something is wrong with your App. Follow the instruction here to report that to us.

Usama Asif avatar
Written by Usama Asif
Updated over a week ago

Our team constantly strives to enhance the app's features, aiming to empower you in achieving your best self and overcoming stress. While our engineers diligently work to ensure a seamless experience, occasional unexpected errors may arise. If you encounter any issues, report the bug to us by sharing the bellow information, and our engineers will promptly address and resolve them for you.

What i need to share?

In case you face a bug we need two things from you to resolve that issue for you

  • User ID: Your Mental User ID. You can follow the instruction in the Article here to get your user ID.

  • ScreenShot: Take a screen shot of the issue you are facing. If you don't know how to take a screenshot, here is the Article describing how to do it.

How can i share?

Share your User ID and Screenshot of the issue with us through following ways and we will resolve that bug and get things flowing for you again:

  • โœ‰๏ธ Email: Send us a note at [email protected]. We aim to get back to members within a day.

  • ๐Ÿ’ฌ Chat: Please send us a message right here through the chat icon on the bottom right. We will get back to you within a day.

Did this answer your question?