Great news: Mental is now completely free! Since a subscription is no longer needed, you can cancel anytime and get a prorated refund for the remainder of your subscription.
To request your refund, send us a message through the chat icon in the bottom right, or email us at [email protected]. Include your Mental user ID (here’s how to find it), and we’ll cancel your subscription and process your prorated refund.
This applies to subscriptions purchased through the getmental.com website, an in-app purchase on Android, or an in-app purchase on iPhone that was processed through our website.
Note: If your subscription was purchased through the Apple App Store, Apple handles all billing, so refunds are reviewed and decided by Apple. You can request one at reportaproblem.apple.com, or follow Apple’s instructions here. Not sure how you subscribed? Just send us your user ID and we’ll check for you.